What is ePaper Digital Subscription?+
ePaper Digital Subscription is a digital subscription plan where readers pay a monthly, quarterly or yearly fee to get a premium ad-free experience across sites and apps while accessing ePaper.
Why should I subscribe to Amar Ujala ePaper? +
Paid subscribers get exclusive benefits like no ads across devices and apps and access to old newspapers and magazines. Also, our exclusive features like podcast will be available for free.
How do I subscribe? +
Simply Login / Signup and select the plan of your choice on the subscription plans page (https://epaper.amarujala.com/subscription)
On the Subscription Plans page:
Step 1: Review available plans and select the one that suits you best
Step 2: Click on the Buy Now button given with the plan of your choice
Step 3: Review order summary, select the payment mode and click Pay Now
Step 4: Fill the required details on the payment gateway page to complete the transaction.
After the payment is done, you will receive a confirmation via SMS and e-mail with the invoice. In case your transaction fails, you can try again immediately.
What to do if my transaction fails, but the money is deducted from my account?+
If the transaction fails, any amount deducted will be reversed back to your account. First, check your bank account statement to see if the money has been reversed. If it is not reversed in 2 to 3 days, you can raise a dispute against that transaction from the bank. As it requires the bank to manually settle the funds, it might take up to 7 working days for the amount to get reversed to your bank account.
Can my subscription be automatically renewed?+
In case you opt for a recurring payment option, your subscription will be automatically renewed. If not, you’ll have to subscribe again. We will alert you in advance via email, SMS and on the site before the expiry of your subscription plan. Learn more about our cancellation and renewal policies.
I don't want to subscribe. Can I still read ePaper for free?+
No, ePaper is fully accessible only to paid subscribers.
Are these subscription features available on AmarUjala mobile apps? +
Yes, you will be able to access these features on Android & iOS mobile apps. Please note that as a subscribed user, you will have full access and will not have to pay anything extra for the premium experience. You can log into the app with your registered email ID/ phone number.
How are digital subscriptions billed? +
As a digital subscriber, you can pay via debit or credit card, net banking, e-wallet, and UPI.
Can I get a refund on my subscriptions? +
No, you can’t cancel your subscription and we don’t have any refund policy in case of a successful transaction. Learn more about our cancellation and renewal policies.
I have made the payment, but my plan is not active? +
If your payment is successfully done but you’re still not subscribed, send us an email with your invoice and the following details:
Date of transaction
Please send these details to firstname.lastname@example.org
I am unable to get an OTP.+
OTP (One Time Password) can sometimes get delayed due to network issues. Kindly wait for a few minutes for this to reach you on your device. If you are still unable to get an OTP, you can write to us on email@example.com
and we will get back to you right away.
Can I download the PDF of the ePaper after purchasing a subscription?+
No, we don’t provide an option to download the ePaper in PDF or any other format.
Can I get ePaper on my email address or WhatsApp after purchasing a subscription? +
No, you can only access it online on our website or app anytime.
I purchased the subscription, still, I’m seeing a message to subscribe again. How can I avoid this? +
You might be logged in with another email id. Do check your details in the profile section and log in again with the credentials with which you purchased the order.
Why am I seeing the subscription prices in dollars? +
The prices for subscribers outside India are different and are in U.S. dollars.
Can I convert my digital subscription to a print subscription? +
No, conversion of a digital subscription to print subscription is not possible.
Can I cancel my subscription and discontinue mid-way and receive a refund? +
No, the subscription plan once purchased cannot be canceled mid-way. Learn more about our cancellation and renewal policies.
I want to view the invoice for my subscription? +
After successful payment, you will receive an email with the invoice. You can also view the invoice on your profile page under “My Orders” tab.
I have paid the subscription, how can I access it now?+
Amar Ujala ePaper - click here
Amar Ujala main website - click here
Amar Ujala Android Application - click here
Amar Ujala iOS Application - click here
I’ve more questions. Where should I contact? +
You can write to us at firstname.lastname@example.org